---
title: How do I set my listing's location and fix a wrong map pin?
description: Set your listing's address in your JamesEdition Business Account, choose how exact the map location is, and fix a map pin in the wrong place.
---
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# How do I set my listing's location and fix a wrong map pin?
## For Business Account users who want to set where a listing shows on the map, or fix a pin in the wrong place, for manual and CRM feed listings.
The map pin is placed from the listing's address, or from its coordinates when your CRM feed sends them. For listings you add manually, set or fix the address in your Business Account and the change shows right away. For listings from a CRM feed, fix the address or coordinates in your CRM. The change shows at the next feed update.
### **How do I set the location of a manual listing?**
1. Go to **My Listings**, click the listing, and click **Edit listing**.
1. In the **Location** section, type the address in **Set property address** and select the best match from the suggestions.
2. Check the pin on the map preview. If needed, click **Adjust pin** and move it to the exact spot.
3. Click **Update listing**. The new location shows right away. Refresh the listing page to see it.
### **Can I hide the exact address of my listing?**
Yes. How exact the location is depends on what you enter in **Set property address**:
- **City only:** enter just the city name. Buyers see the city, not a specific address. Use this if you prefer not to disclose where the property is.
- **Full street address:** the pin shows the precise location. Use this when the exact location is a selling point.
### **Why is the pin on my manual listing in the wrong place?**
- **The pin is in the wrong neighbourhood**: the wrong suggestion was probably selected. Clear the address, type it again, and select the right suggestion.
- **The pin is in the city centre:** only the city was entered. If you want the exact location to show, enter the full street address. If you chose to show the city only, this is expected.
- **The address isn't recognised:** this can happen with remote or newly built properties. Click **Add exact coordinates** and enter the Latitude and Longitude, or use **Adjust pin** to place the pin by hand. You can also enter a nearby landmark or postal code and describe the location in the listing description.
• **You see "Location was updated automatically based on the description"**: the address was taken from your listing description. Click **See updated address** to check it, and correct it in **Set property address** if needed.
• **The city or country is wrong:** check that both are correct and complete in **Set property address.**
💡Tip: if the property has a Google Plus Code (for example 8FVC9G8F+6X), you can type it in *Set property address* and select the suggestion. The pin is placed at the exact spot. The code is shown with the area name in the listing's address, so only use it if you're happy to show the exact location. You can also right-click a spot on Google Maps to copy its coordinates and paste them into Add exact coordinates.
### **Why is the pin on my CRM feed listing in the wrong place?**
The location of a feed listing comes from your CRM, not from anything entered on JamesEdition. If your CRM sends latitude and longitude, the pin is placed at those coordinates, and the address is only used when there are no coordinates. Check in your CRM:
1. **Coordinates:** wrong or swapped latitude and longitude are the most common cause, even when the address is correct. Correct them, or remove them so the address is used.
2. **Address:** make sure the street, city, postal code, and country are complete. A missing street or postal code can put the pin in the city centre.
3. **Address fields:** your CRM should send the street, city, postal code, and country in separate fields, not as one line.
The corrected location shows at the next feed update. If it doesn't change, the listing was probably edited on JamesEdition. A listing edited on JamesEdition shows a padlock and stops taking updates from your CRM, except for price and status. See [How does my CRM feed work on JamesEdition?](https://help.jamesedition.com/en/what-is-a-hybrid-integration-and-how-to-use-it?hsLang=en) to turn CRM updates back on.
### **What if the area name or location is still wrong?**
- **The area name doesn't match local naming:** email us the correct area name.
- **The pin is still wrong after these steps:** email us the listing ID and the correct address, and we'll adjust the location for you.
### **Still need help?**
Contact us at support@jamesedition.com and include the listing ID.
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