Skip to content
English
Customer portal
Go to jamesedition.com
  • There are no suggestions because the search field is empty.

How do I contact the seller about a listing?

Here you will learn how to communicate with the seller regarding the listing you are interested in

JamesEdition is an advertising platform where sellers can list their items and buyers can contact them for details.

Our dealers have a wealth of experience in shipping, insurance, and handling payments from anywhere in the world. They will be happy to answer any questions that you may have. We do our best to ensure that listings on JamesEdition are authentic and posted by reputable dealers. Please read this article for more information. Our goal is to provide you with superior client service.

Please note: This article provides the guidelines for the buyers only. JamesEdition works only with agencies and not private sellers. However, we have a network of real estate partners who can help you advertise and sell your property.

You can visit this page to learn more about selling your property through an agency.

How do I contact a seller?

  1. As a first step, you need to sign it to  on the portal using one of these options:
    image (42)
  2. Once you log in, we advise you to fill in the information about the item you are looking for:
    image (40)

  3. You can always modify any of this information later on

    image (41)

  4. Once you have selected the item you are interested in, you can open a listing page and see the contact form on the right. The message is prefilled with the listing title, but you can always modify it if you want. Click the Send Message button, and the seller will receive an email from you. You can also call a seller by clicking Call Agent, or use WhatsApp to communicate directly in this app.

Please note: The WhatsApp button is only available on the mobile version of the JamesEdition website and the JamesEdition app ( AppStore only).


Снимок экрана 2026-03-13 в 18.55.09

 

 

Please note:  If you are already logged in, your details will be prefilled, and you will simply need to click the Send Message button.

 

If you are interested in Motorcycles, Helicopters, Jewelry, or Collectibles, simply click on Ask Seller, or Show Phone number to make a call:

Снимок экрана 2026-03-13 в 18.58.05

 

You can find all the inquiries you've sent in the section Sent Inquiries of your buyer account.

 

There is also a possibility to contact the seller from a listing card on the search results page, user account, and category page by clicking the Contact button. It will automatically open the form to contact the seller.

After you send the inquiry, you will receive a confirmation that it was processed.

 

Some dealers have small operations and are very busy, so if you have inquired about a property, please give the agent some time to respond. If the seller does not reply within a reasonable timeframe, we recommend contacting them directly by phone, via their website, or by visiting their office. You can find their phone number on their office page: 

Please contact us if you have not received a timely response, and we will help you out.

If you have any additional questions, please check our Help Center Articles here.